I've been using Benchmark for a little over a year now, and EVERY time I get something returned, something is WRONG. I've had blouses returned without buttons (and they didn't find it, so I had to pick out completely new (uglier) buttons from their selection so they could sew them back on). I've had blouses returned with stains still on them (or new stains!!). They lose items and do NOT communicate with you about it. The delivery is convenient, but when it comes to all of the crap you have to deal with them messing things up EVERY TIME, it's not worth it AT ALL. Like I said, they're friendly, but that's about it. Seriously, something has gone wrong every time. I've always thought....one more chance. But I can't take it anymore. The hassle is not worth the only perks, which are friendly staff and delivery. You can find those things elsewhere at a different dry cleaner.
Do NOT use Benchmark Dry Cleaners. The only reason I gave them 1 star was because although they have made me more frustrated than anyone should ever be with a dry cleaner, the staff with whom you work is always friendly.
I've used this place for a couple years now. Clothes are ALWAYS ready the next day. I've never had an issue, never felt like I overpaid, and never spent more than a minute or two out front. Don't even need to get out of my vehicle. What more could you ask for out of a dry cleaner?
Beware of Benchmark dry-clean delivery trucks! During a previous ice storm a Benchmark truck wiped out my mailbox. I've called them over a dozen times and they are always nice and tell me that they'll have it replaced soon. It's been about 9 months now. I'm still calling. They tell me the mailbox is at their office and it's going to be put in soon. It's October now and my maibox is still held up with duct tape.
I’ve used Benchmark for years and they do an excellent job and are very friendly.
Benchmark Dry Cleaner Laundry is a US Laundry based in Springdale, Arkansas. Benchmark Dry Cleaner Laundry is located at 4614 S Thompson St, Springdale, AR 72764, USA.
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