Just wow...They somehow managed to put my brand new tires on someone else's car.
multiple issues. last one they cross threaded every lug on the tire they patched a hole in. I had to have all the threaded studs replaced.
They did fine. Did not have enough time to see if they could do better.
I ordered a CV axil on 11/12/2016 and scheduled an appointment to have it repaired 11/19/2016. I arrived there at 8:1 am and 30 minutes later they inform me that both axils need to be replaced. I told them just do the one I ordered for now. Thirty minutes later I was informed they shipped the part I ordered to Little Rock. We always used Goodyear in Bossier City, LA because they were honest and did great work. It is amazing how we were treated at this one. This business lost my business and will NEVER refer anybody to this place. Word of mouth travels a long way...sorry Goodyear of Springdale, AR you have terrible management!
GARBAGE!!!
I was waiting over an hour before they called the person with my tires,upon arrival I found out she had been driving them for 2 days to and from Missouri & it wasn't even the right tire size for her car !!.
Very well ran. Very organized. An abundance of knowledge across all of the staff.
Did not offer any compensation,not even an apology these people are imbeciles.
Northwest Tire Service Inc is a US Car Repair based in Springdale, Arkansas. Northwest Tire Service Inc is located at 1809 S Pleasant St, Springdale, AR 72764, USA.
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